Frequently Asked Questions

Getting Started

Mavira is an AI-powered fashion discovery platform that helps you find clothing from small businesses and secondhand marketplaces that match your personal style. Upload a photo of an outfit you love, and our AI will surface similar pieces from independent retailers and sustainable brands or explore styles on our Shop by Aesthetic page.

No account is required to try our Style Me feature. Simply upload an outfit photo and explore your matches. Creating a free account lets add items to your wishlist, track your style preferences over time, and get increasingly personalized recommendations.

Upload any photo of an outfit — from your camera roll, a Pinterest screenshot, or an Instagram save — and our AI will analyze the style, silhouette, color palette, and aesthetic. It then surfaces matching items from our curated network of small businesses and secondhand platforms. No styling expertise needed.

Yes, Mavira is free to use. We earn a small referral commission from our retail partners when you make a purchase at no extra cost to you.

All products available through Mavira are guaranteed to ship within the United States. Each retail partner handles their own fulfillment, so shipping times and costs vary by seller. We’re actively working on global expansion.

Depop and Poshmark are marketplaces — great for browsing secondhand listings, but they require you to manually search through thousands of items. Mavira isn’t a marketplace; we’re a discovery platform. Upload a photo of a style you want, and our AI pulls matching pieces from dozens of vetted small brands and secondhand sellers at once, so you’re not doing the searching yourself.

Our AI & Technology

Mavira’s AI analyzes outfit images to understand style attributes — including silhouette, color palette, fabric texture, and aesthetic category. We take into account the style of the entire outfit, not just individual pieces. It then matches those attributes against products in our partner catalog to surface the closest stylistic equivalents. The model was built and trained entirely in-house on a laptop, keeping our compute footprint small.

Large-scale AI training typically requires energy-intensive data centers. By building a highly efficient model that runs on consumer hardware, we dramatically reduce our carbon footprint. This is central to our sustainability mission — we believe AI-powered fashion discovery shouldn’t cost the earth, literally.

Match quality improves with clear, well-lit photos that show the full outfit. Our model performs best with photos showing distinct style elements — patterns, silhouettes, or specific aesthetic cues. Strong backgrounds may at times throw off the model, but we’re continuously improving accuracy based on user feedback.

Yes — it’s one of the most common ways people use Mavira. Screenshot an outfit you love on Pinterest or Instagram, upload it to Style Me, and our AI will surface matching pieces from our network of small brands and secondhand sellers. Just make sure the outfit is clearly visible in the photo.

No. We don’t generate or alter images. Our AI is purely analytical — it interprets the images you upload and finds real, purchasable matches from our partner catalog.

We’re constantly working to grow our catalog and work with more small brands. We do not have perfect matches for all styles, meaning not all matches will be perfect, but we’re always trying to improve both our AI model and our product catalog.

Privacy & Your Images

Photos uploaded via the Style Me feature are processed to generate your style recommendations and are not permanently stored on our servers after processing is complete. We only store an embedding of the image, which is a mathematical representation of an image that cannot be reverse engineered to produce the original image, and information related to style preferences for users with accounts.

No. Images you upload are used solely to generate your personal style recommendations. We do not use your photos to retrain or improve our AI model without your explicit, opt-in consent.

If you create an account, we collect your email address, style preferences, and saved items in your wishlist. We do not sell your personal data to third parties. For full details, please refer to our Privacy Policy.

No personal data is shared with retail partners. When you click through to a partner’s site, standard web referral data (such as that you came from Mavira and a timestamp) may be passed — but not your name, email, or any profile information.

Sustainability

Sustainability is embedded in how we built the product, not just what we promote. Our AI model was trained on a laptop to minimize energy use. Our platform prioritizes small businesses and secondhand marketplaces over fast fashion. And we’ve designed our infrastructure to be as lean as possible to minimize energy use. Our goal is to eventually be carbon neutral when we grow more, but we currently have a small team and very limited budget.

No. Mavira is specifically built to surface alternatives to fast fashion — independent brands, small businesses, and secondhand platforms. We do not include fast fashion retailers in our partner network or partners dropshipping from sites like Alibaba or Temu.

Yes — Mavira is built specifically as a fast fashion alternative. Every piece on the platform comes from an independent designer or a vetted secondhand seller, so you’re getting clothing that’s higher quality, more unique, and often comparable in price — without the environmental and labor costs of fast fashion.

Extending the life of a garment by even nine months reduces its carbon, water, and waste footprint by around 20–30%. By making it easier to find great secondhand pieces, Mavira helps keep clothes in circulation longer and out of landfill.

Our Partners

We review each partner for product quality, ethical sourcing practices, and alignment with our sustainability values before onboarding them. We prioritize independent businesses, small-batch producers, and certified sustainable brands. Fast fashion and dropshipping operations are not eligible to join our network.

We’d love to hear from you. You can fill out our partnership application and learn more on our work with us page.

We curate our partners carefully, but we cannot guarantee every individual product. If you have an issue with a purchase, please contact the retailer directly. If you have concerns about a partner’s practices, let us know at team@maviraai.com and we’ll investigate.

Account & Technical

You can request account deletion by emailing team@maviraai.com. We’ll permanently delete your account and associated data within 30 days.

We support JPG, PNG, HEIC, and WEBP images. For best results, use a clear photo where the outfit is well-lit and takes up most of the frame. Maximum file size is 10MB.

We’d love your feedback. Email us at team@maviraai.com or reach out on Instagram and TikTok @maviraai.