Cookie Policy

Mavira AI LLC

Effective Date: 2026-10-31

Last Updated: 2026-10-31

Introduction

This Cookie Policy explains how Mavira AI LLC ("Mavira," "we," "our," or "us") uses cookies and similar tracking technologies on our website at mavira.io and maviraai.com and our Shopify App (collectively, the "Services").

On our website, non-essential cookies are currently limited to analytics, and we set these only after you give consent through our cookie banner or preference center. You can change or withdraw your consent at any time using the "Cookie Settings" link in our footer. Strictly necessary cookies, which are required for the Services to function, do not require consent under applicable law.

If you decline analytics cookies, or have not yet made a choice, Google Analytics does not load, and we still count visits to our website in aggregate using a cookieless mode that stores nothing on your device. See "Cookieless Analytics" below.

The mavira_ref referral-attribution cookie that our Shopify App sets on a partner's storefront is not a strictly necessary cookie. It is consent-gated: in the European Economic Area, the United Kingdom and Switzerland, and wherever your region cannot be determined, it is set only after you accept marketing cookies on that storefront; elsewhere, it follows the storefront's privacy settings, read through Shopify's Customer Privacy API, and is not set if you decline. It is never set where that API is unavailable or where your browser sends a Global Privacy Control signal. Because it is set on the partner's site rather than ours, it is governed by that storefront's consent surface rather than by our cookie banner. See "Partner Site Tracking" below.

What Are Cookies?

Cookies are small text files that are placed on your device (computer, smartphone, tablet, etc.) when you visit a website. Cookies allow the website to recognize your device and remember information about your visit, such as your preferred settings and login information.

Types of Information Stored

Cookies can store various types of information, including:

  • Unique identifiers (e.g., session IDs, user IDs)
  • Authentication tokens
  • Referral source identifiers
  • Usage patterns and analytics data

Similar Technologies

In addition to cookies, we use other browser storage mechanisms that function similarly:

Local Storage

HTML5 local storage that persists on your device until cleared. We use it to store small pieces of state such as anonymous identifiers used to associate uploads across sessions, wishlist items you save from the product carousels in our blog articles, a record of your cookie consent choices, and, if you accept analytics cookies, the state our product-analytics provider (PostHog) needs to recognize your browser.

Session Storage

Persists only for the duration of a browser tab. We use it to cache recommendations and pass results between components within a single session, and, if you accept analytics cookies, to hold PostHog's state for the current tab and the page you started signing up from.

Web Beacons (Pixels)

We do not currently use third-party tracking pixels.

Throughout this policy, we refer to all these technologies collectively as "cookies" for simplicity, unless we need to distinguish between them.

Cookies and Storage We Use

Below is a complete list of cookies and similar storage we currently use.

On our website

NameTypeProviderPurposeDuration
sb-*-auth-token (and chunked variants)Cookie
Necessary
SupabaseUser authentication and sessionSession / persistent (set by Supabase)
_ga, _ga_<MEASUREMENT_ID>Cookie
Analytics
Google AnalyticsDistinguishes users for analytics (set only after you consent)Up to 2 years
ph_<PROJECT_KEY>_posthogCookie
Analytics
PostHogHolds a random identifier for your browser and the ID of your current visit, so we can count returning visitors and group the pages you view into visits. It is not linked to your account, name, or email (set only after you consent)1 year, or until you withdraw consent
ph_<PROJECT_KEY>_posthog (and other keys beginning ph_)localStorage and sessionStorage
Analytics
PostHogHolds the same random identifier and visit ID, plus PostHog's settings for our website (set only after you consent)localStorage: until you withdraw consent or clear it. sessionStorage: until you close the tab
mavira_ph_consentlocalStorage
Analytics
Mavira AITells PostHog that you accepted analytics cookies, so that it uses cookies from the start of your next visit instead of starting in cookieless mode. Set only after you accept, and deleted if you decline or withdraw consentUntil you withdraw consent or clear it
mavira_consentlocalStorage
Necessary
Mavira AIRecords your cookie consent choices, the version of the banner you responded to, and, if you accepted analytics cookies while your browser was sending a Global Privacy Control signal, that you did soUntil you clear it
mavira_terms_acceptedlocalStorage
Necessary
Mavira AILegacy flag from an earlier banner that recorded only acceptance of our terms. We no longer set it; where it is still present we read it once and delete it, then ask you for consent againDeleted on your next visit
anonymous_user_idlocalStorage
Functional
Mavira AIAnonymous identifier used with click-tracking before sign-inUntil you clear it
mavira_temp_user_idlocalStorage
Functional
Mavira AIAnonymous identifier used to associate image uploads before sign-in (cleared on logout)Until logout or you clear it
blog_wishlistlocalStorage
Functional
Mavira AIStores wishlist items added from the product carousels in our blog articles. This storage is used whether or not you are signed in, and is separate from the wishlist saved to your accountUntil you clear it
mavira_signup_sourcesessionStorage
Analytics
Mavira AIRemembers which of our pages you started signing up from, so we can see which pages lead to sign-ups (set only after you consent)Deleted when you finish signing up or close the tab
currentImageAestheticssessionStorage
Functional
Mavira AIPasses upload analysis results between componentsCleared when modal closes
aesthetic_recommendations_v8_*sessionStorage
Functional
Mavira AICaches your personalized recommendations within your browsing session. The key includes your user ID and the size, price and gender preferences the recommendations were built from, so that changing a preference discards the cacheCleared at end of session

On partner Shopify storefronts (set by our Shopify App)

NameTypeProviderPurposeDuration
mavira_refCookie
Attribution — consent-gated, not strictly necessary
Mavira AIReferral attribution from a Mavira referral link to a partner store. In the EEA, the UK and Switzerland, and where your region cannot be determined, set only after you accept marketing cookies on the partner's storefront; elsewhere, set according to the storefront's privacy settings (read through Shopify's Customer Privacy API) unless you decline. Never set where that API is unavailable. A Global Privacy Control signal from your browser overrides every other signal: no cookie is set, any existing mavira_ref cookie is deleted, and no attribution occurs.90 days

In the names above, <MEASUREMENT_ID> and <PROJECT_KEY> stand for the public identifiers of our Google Analytics property and our PostHog project.

Full details on partner-site tracking are in our App Privacy Policy.

Third-Party Services

We use the following third-party services that may set or read cookies:

Analytics

  • Google Analytics — Web analytics. Loaded on our website in production only after you consent to analytics cookies.
  • PostHog — Product analytics, hosted in PostHog's EU Cloud (Frankfurt, Germany). Sets cookies only after you consent to analytics cookies; otherwise it runs in cookieless mode (see "Cookieless Analytics" below). Our website sends analytics requests through our own domain, which then forwards them to PostHog, so in your browser they appear as requests to mavira.io or maviraai.com.

Authentication

  • Supabase — Authentication and session management (sets sb-*-auth-token* cookies).
  • Google — Optional "Sign in with Google" provider. When you choose Google sign-in, Google may set its own cookies on its domain in connection with the sign-in flow.

Hosting and Infrastructure

  • Vercel — Web application hosting (does not set tracking cookies; may set load-balancing cookies as part of normal operation).
  • Cloudflare — DNS and image storage via Cloudflare R2 (does not set tracking cookies).

Each of these services has its own privacy policy that governs how they collect, use, and share your information.

Cookieless Analytics

If you decline analytics cookies, have not yet made a choice, or your browser sends a Global Privacy Control signal and you have not accepted analytics cookies while it is on, PostHog runs in cookieless mode on our website. In this mode:

  • Nothing is stored on your device. PostHog sets no cookie and uses no local or session storage.
  • Unique visitors are counted with a daily hash. To tell apart different visitors on the same day, PostHog's servers combine your IP address, your browser's user-agent string, our website's hostname, our PostHog project's identifier, and a random value (a "salt") that changes every day, and compute a one-way hash from them. PostHog deletes each day's salt once that day's events have been processed. After that, the hash cannot be recomputed and cannot be linked to your visits on any other day.
  • Your IP address is not stored. It is used only to compute the hash, and is not used to work out your location.
  • We cannot recognize you. We cannot link cookieless visits to your account, recognize you from one day to the next, or follow you across other websites.

We use cookieless mode for aggregate figures, such as how many people visit a page, start an upload, or reach the end of the sign-up flow. It records the same kinds of events as consented analytics, described in Section 2.7 of our Privacy Policy. Google Analytics does not run in cookieless mode: it loads only after you accept analytics cookies. In no mode does our analytics receive your uploaded images, image addresses or file names, or anything our AI infers about the people in your photos.

Cookies We Do Not Use

For clarity:

  • We do not use Facebook Pixel, Meta Pixel, or any social-media advertising tracking.
  • We do not use Google Ads, DoubleClick, or any ad-network tracking.
  • We do not use LinkedIn, Twitter/X, Pinterest, or TikTok tracking pixels.
  • We do not use Hotjar, FullStory, LogRocket, or any session-replay tools, and we have turned off PostHog's session recording and surveys.
  • We do not use Mixpanel, Amplitude, Segment, or any analytics service other than Google Analytics and PostHog.
  • We do not use Intercom, Drift, Zendesk, or any third-party live-chat tools.
  • We do not use third-party affiliate networks for our partner referral tracking.
  • We do not embed YouTube, Vimeo, or other media players that set tracking cookies.
  • We do not currently have a mobile app and do not use mobile advertising identifiers.

How to Manage Cookies

1. Cookie Consent Manager

Unless your browser sends a Global Privacy Control signal (see below), you'll see a cookie banner on your first visit to our website allowing you to accept or reject analytics cookies. You can change or withdraw your consent at any time using the "Cookie Settings" link in our footer. Your choice applies to both Google Analytics and PostHog and takes effect immediately. Declining or withdrawing consent stops Google Analytics and deletes its cookies and the PostHog cookies and storage from your browser, and PostHog then counts your visits in cookieless mode (see "Cookieless Analytics" above). Cookies are tied to the domain that sets them, so your choices on mavira.io and on maviraai.com are stored separately, and you may see the banner again when you first visit the other domain.

We do not present a cookie banner or preference center on a partner's Shopify storefront. The mavira_ref cookie our Shopify App sets there is governed by the consent signal that storefront surfaces through Shopify's Customer Privacy API and by Global Privacy Control — see "How to opt out" under Partner Site Tracking below.

2. Browser Settings

Most web browsers allow you to control cookies through their settings:

Google Chrome

Settings → Privacy and security → Cookies and other site data

Learn more →

Mozilla Firefox

Settings → Privacy & Security → Cookies and Site Data

Learn more →

Safari (macOS)

Settings → Privacy → Manage Website Data

Learn more →

Safari (iOS)

Settings → Safari → Block All Cookies

Learn more →

Microsoft Edge

Settings → Privacy, search, and services → Cookies

Learn more →

Note: Blocking necessary cookies will prevent you from signing in or using account-related features.

3. Google Analytics Opt-Out

In addition to declining analytics cookies through our banner, you can opt out of Google Analytics universally by installing the Google Analytics Opt-out Browser Add-on: tools.google.com/dlpage/gaoptout

4. Clearing Local Storage

You can clear localStorage and sessionStorage data through your browser's developer tools or by clearing site data in your browser's privacy settings.

5. Do Not Track (DNT)

Some browsers offer a "Do Not Track" (DNT) signal. There is no industry consensus on how to respond to DNT signals, and we do not currently respond to DNT browser signals. We honor opt-out preferences expressed through our cookie consent tool and through Global Privacy Control.

6. Global Privacy Control (GPC)

We recognize Global Privacy Control (GPC) signals sent by browsers and browser extensions. If we detect a GPC signal from your browser, we will treat it as a request to opt out of analytics cookies and (where applicable) the sale or sharing of personal information. We do not show you the cookie banner on your first visit, Google Analytics does not load, and PostHog runs in cookieless mode, as it does when you decline analytics cookies.

This also applies if you accepted analytics cookies before your browser began sending the signal. The next time our website loads, we treat your choice as declined and delete the Google Analytics and PostHog cookies and PostHog's storage from your browser. Turning the signal off later does not restore your earlier choice.

If you want analytics while your browser sends the signal, you can choose "Accept All" after opening the "Cookie Settings" link in our footer. The banner tells you about the signal before you choose. An acceptance made this way stands while your browser keeps sending the signal, until you withdraw it, and it applies only to the domain where you made it (mavira.io or maviraai.com).

On partner Shopify storefronts, a GPC signal additionally suppresses referral attribution in full: no mavira_ref cookie is set, any existing one is deleted, and no purchase is attributed to Mavira. A GPC signal overrides any consent granted through that storefront's consent framework.

Partner Site Tracking (mavira_ref)

When a visitor arrives at a partner's Shopify storefront via a Mavira referral link, our Shopify App sets a first-party mavira_ref cookie on the partner's storefront to attribute the visit and any resulting purchase. This cookie is consent-gated and is not treated as strictly necessary.

Our Shopify App reads your consent choice and your region from Shopify's Customer Privacy API, which uses Shopify's own region detection in your browser; your region is not sent to us. In the European Economic Area, the United Kingdom and Switzerland, and wherever Shopify cannot determine your region, the cookie is set only after you accept marketing cookies. Elsewhere, it follows the partner's Shopify privacy settings: it is set unless you decline, or unless the partner has chosen to ask for consent in your region first, in which case it is set only once you accept. If the Customer Privacy API cannot be loaded on the storefront within a short timeout, no cookie is set and nothing is attributed. If you decline, or later withdraw consent, on any page of the storefront, the cookie is deleted, the referral is removed from your cart, and your cart is marked so that the order is not attributed to Mavira. Responsibility for deploying and correctly configuring a consent-management framework on the storefront rests with the partner merchant.

Global Privacy Control overrides every other signal. Where your browser sends a Global Privacy Control (GPC) signal, no mavira_ref cookie is set, any existing mavira_ref cookie is deleted, the referral code is not carried through the cart or onto the order (and your cart is marked so that the order is not attributed), and no attribution occurs — regardless of any consent granted through the Customer Privacy API. This is not re-enabled if consent is later granted during the same session.

What we collect through this cookie

If a qualifying purchase is made within 90 days of the most recent referral visit, we record:

  • Shopify order ID and order number (for example, "#1042")
  • Purchase timestamp
  • Pre-tax / pre-shipping order amount
  • Currency
  • Shop domain
  • The referral code carried in the cookie, which identifies Mavira as the referrer, not you

We do not collect end-customer names, email addresses, shipping or billing addresses, or payment details through this cookie.

Privacy approach

We do not use third-party affiliate networks for partner attribution. The cookie and the order data are processed only by Mavira and by the service providers that run our Shopify App on our behalf (our database, hosting, and email providers, and Shopify), as listed in Section 6.2 of our App Privacy Policy. We do not share this data with any other third party except the specific partner whose store the sale occurred on, and only the order-level fields listed above.

How to opt out

  • Decline tracking on the partner storefront's consent banner (where offered). Declining later, on any page of the storefront, deletes the cookie and removes the referral from your cart
  • Block first-party cookies on the partner store in your browser settings
  • Use a browser or extension that sends Global Privacy Control — on its own this is enough to suppress the cookie and all attribution
  • Contact us at team@maviraai.com to request that we delete attribution data associated with you (see Data Deletion page for details)

Children's Privacy

Our Services are not intended for children under 13 (or the applicable age of digital consent in your jurisdiction, which may be as high as 16 in certain EEA member states). We do not knowingly collect personal information from children through cookies or other means.

If you are a parent or guardian and believe we may have collected information from your child, please contact us immediately at team@maviraai.com, and we will delete the information promptly.

Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices, technologies, or legal requirements. When we make significant changes, we will:

  • Update the "Effective Date" at the top of this policy
  • Notify you through our Services or via email (for account holders) where appropriate
  • Request your consent again for non-essential cookies if required by law

We encourage you to review this Cookie Policy periodically to stay informed about how we use cookies.

Legal Basis for Using Cookies (GDPR)

Under GDPR and the ePrivacy Directive, we rely on the following legal bases for using cookies and similar storage:

Strict Necessity / Contractual Necessity

Strictly necessary cookies (authentication) are essential for providing the Services you've requested and are exempt from the consent requirement under ePrivacy rules. Referral attribution is not treated as strictly necessary and does not rely on this basis.

Legitimate Interest

Some functional storage (anonymous identifiers used to associate pre-sign-in activity with your subsequent account) relies on our legitimate interest in providing a coherent user experience. Cookieless analytics (see "Cookieless Analytics" above) relies on our legitimate interest in measuring, in aggregate, how our website is used so that we can fix problems and improve it. It does not store cookies or other data on your device, and it does not read cookies or other storage from your device.

Consent

For non-essential cookies, we rely on consent. On our website this means analytics cookies, for which we obtain your explicit consent through our cookie banner before setting them. For the mavira_ref referral-attribution cookie set on a partner's Shopify storefront, we rely, in the European Economic Area, the United Kingdom and Switzerland (and wherever your region cannot be determined), on the consent you give through that storefront's consent banner, communicated through Shopify's Customer Privacy API; elsewhere, the cookie follows the storefront's privacy settings, and you can decline it. We set no cookie and perform no attribution where your browser sends a Global Privacy Control signal (see Partner Site Tracking above).

Questions About Cookies?

If you have any questions, concerns, or requests regarding our use of cookies or this Cookie Policy, please contact us:

Mavira AI LLC

Registered Office: 16192 Coastal Highway, Lewes, Delaware 19958, County of Sussex

Website: mavira.io and maviraai.com

Email: team@maviraai.com

Subject Line: Cookie Policy Inquiry

Privacy Contact (Voluntary)

While not required to do so under applicable law, Mavira AI LLC has voluntarily designated a privacy contact to oversee data protection matters:

Aubrey Stevens — aubrey@maviraai.com

GDPR Representative

We value your privacy and your rights as a data subject and have therefore appointed Prighter Group with its local partners as our GDPR representative and your point of contact for the following regions:

  • United Kingdom (UK), under UK GDPR Article 27
  • European Union (EU), under GDPR Article 27

Prighter gives you an easy way to exercise your privacy-related rights (e.g. requests to access or erase personal data). If you want to contact us via our representative, Prighter, or make use of your data subject rights, please visit the following website: app.prighter.com/portal/maviraai

Additional Resources

For more information about cookies and online privacy, visit:

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